An avid gym owner presents

Problemator

Makes it easier to serve your most important asset - climbers!


Who is it for?

Short description what Problemator(tm) gives you

Gym owners

  • See what routes/problems get the most traffic.
  • Track how many routes routesetter make.
  • Track route ascents, likes etc.
  • Two-way discussion. Climbers can report dirty/dangerous routes, routesetters can inform about routes to be recycled.
  • Get professional stickers showing the route information. No more messy felt marker tapes!
  • Cool info screen showing all the info climbers want to see.

Routesetters

  • See with a glance that you have the right amount of right grades.
  • See which routes need to change more often and customize route changing frequency by grade and type.
  • Routes are then indexed by Problemator Aging Index (PAI).
  • See how climbers like your routes and how many times they are climbed.
  • You can forget drawing hieroglyphs on a tape with a felt marker, Problemator(tm) prints you stickers automatically!

Climbers

  • Track your routes you have climbed indoors.
  • Check your ranking globally and locally.
  • See your improvement in sport/boulder with progress line chart and grade bars.
  • With Tick Archive you can see what you climbed in a session, how many times per week and month.
  • Newest routes in climbing gyms, plan your visit to the gym with most new routes =)
  • Click here to use the app.
  • Native versions are available from app stores :)
  • More features will be released soon!

Story

The story behind The Problemator

 

During the past 8 years I've been running my climbing gyms. I've been trying different ways to make the life of myself and the life of routesetters' easier.

When having a climbing gym, beside good customer service, the routes/problems play a pretty big role. Usually there are complaints about routes being too dirty, too hard, changing too rarely and so on.

After many trials and errors I came up with The Problemator. It started by being a tool for routesetters to keep track of the routes. Routesetters in general are pretty lazy people when it comes to updating "the new routes"-list. First thing The Problemator did was showing list of new routes. 

After that it started printing out route labels, because I didn't really fancy the felt marker scribbles on a tape. I tried several different printers, medias and variations until I found a printer which prints laminated tapes with reasonable price.

When The Problemator did those things I had info display, nice route labels and most importantly information about how old routes we had. How many of them. What was the grade distribution and how many routes each routesetter made.

The results were quite astonishing. In 2014 and 2015 there were approximately 3000 routes made each year. That's over 8 new routes for each day of the year! 

Being a climber myself, I also wanted to keep track of the routes I climbed. So I developed an HTML5 Mobile App (runs with every phone with a browser). First it tracked only routes I climbed. Then I added little bit of interaction between routesetters and climbers. Routesetters can inform about the routes which are soon replaced and climbers can report route likes, loves, dirtyness, grade opinions and if the route is dangerous.

Because security is a key priority, dangerous reporting is pretty valuable. Unfortunately dangerous routes get fixed only after the first or second injury. That's way too much in my opinion. With Problemator climbers can usually report a dangerous problem before accident happens. Every accident prevented with simple piece of software is a little victory :)

Some other gyms asked if it would be possible to have Problemator in their gym also. Why not, I thought - and here we are. Problemator has been launched and it has seen its first international customers outside Finland.

Features

(Incomplete) list of features. More features will be added =)

This is (the probably incomplete) feature list.
=== MAIN FEATURES ===

* Prints out laminated route stickers (can be customized for your needs)
* SUPPORTS Vermin, YDS, Font, UIAA and Aussie grades (V8, 5.12b, 7b, 8-)
* Nice info display to view newest, best, most climbed routes. Betavideos. Grade distribution. Daily ranking.
* Native apps will are available in the app stores (Play Store and App Store)
* Native app for Android and IOS plus HTML5 Mobile App 
 - Problems
 - Circuits
 - Competitions
 - New problems
 - Tick Archive
 - Groups among climbers
 - Feedback channel
  = Dangerous problems
  = Dirty problems
  = Open feedback
 - Show public ascents (of friends)
 - Ranking (gymwise, global)
 - Stats (grades climbed, progression, ranking progression, weekday pie, grade pie etc)
 - CSV Export from all ticks from the mobile app
* Powerful routesetting tools for better customer satisfaction
* Very friendly staff with fast feedback 
* Always up for new ideas :)


=== PROBLEMS / ROUTES ===

* Print A4 papers showing the route names (good for sport climbing walls)
* Supports different grading systems (both boulder and sport can have different). 
  - Supported systems: Font scale, Vermin scale, Yosemite Decimal System, UIAA
* Problems can be hidden (upcoming routes, eg. competition routes can be revealed on competition date)
* Possibility to tag routes as to be removed soon so users know when their projects are about to vanish
* Bulk actions for faster use:
  - mark soon to be removed, hiding/showing, deletion, circuit definition, competition route definition
* Easy to understand grade bars (boulder and sport in their own charts)
* Very powerful search and selection functions (supports regexps for the nerds out there)
* Sort problems by absolute age
* Sort problems by relative age
  - You can set faster aging for more popular grades and routetypes
  - You can set slower aging for very hard sport routes / boulders.
* Possibility to check grade distribution per wall (or several walls)
* Possibility to add images to walls (works with mobile phone also)
 - Images show in mobile app under problems -> wall (1st item before the problems)
* Possibility to set maximum participants for whole competition (in addition to per category limits)
* Possibility to show also hidden problems in mobile app (used if gym wants to allow climbers to tick already removed problems)
* Embed newest/best/most climbed problems on your web page, intranet or whatever (JSON, HTML)
* Supports different timezones. 
* Info display also works as a gym clock :)

=== REPORTING ===
* Routesetter reports
* Tick reports
* Busy times
* Most climbed grades (you can drill down to hours)
* Problem reports
* Grade discrepancies
* You need something? We'll add it.

=== CIRCUITS ===

* Create circuits and show the in Problemator Mobile
* Unlimited amount of circuits
* Fast and flexible circuit problem addition
* Personal Trainer support 
  - Create private circuits
  - Add privileges for certain users
  - Check how users climbed the circuit (tries, tick times)


=== COMPETITIONS ===

* Unlimited amount of competitions
* Share competitions between gyms to create joined competitions (good for gyms close to each other, or big Europe wide comps)
* Create unlisted competitions (for example membership competitions)
* Use free subset (or all) of your routes
* Competition time is flexible (hour, day, week, month, year, you decide)
* Maximum participants. For competitio in total and category specific.
* Different point calculating systems:
  - Variable points (maxPoints/amountOfAscents=Points)
  - Amount of tops
  - Amount of tops and bonuses (Like in World Cup)
  - Flash comps (Points are based on tries)
* Possibility to combine two different kinds of competitions
 - You can have for example variable points competition and separate final with
   tops and bonuses and still have a result list, which shows the final results
   for the finalists and normal results for the variable points competition.
* Supports results of last rounds
* Judge can also punch in ascents
* Possibility to force payments (only payment gives access to the competition)
* Common Point Entry Terminal (You can use computer/tablet on the competition venue for shared point entry terminal)
* Liveview for competition venue to see standings/points per route real time
* Easy (and fast) result sharing to internet
* Old fashioned point entry paper printing (yuck!)
* Support for prize lottery 
* Categories can be hidden from results 
 - If you want to have spectators, you can limit amount of the tickets and 
   hide the spectators from result lists
* CUP support
 - Combine any amount of competitions to a cup
 - Configure points for every standing as you wish

                  

Info display

Routesetters, Climber

Routesetter dashboard

Routesetters

Mobile app

Climbers

New problems on web page

Climbers

Route info stickers

Routesetters, Climbers

Competitions & CUPs

Routesetters, Climbers

Circuits

Routesetters, Climbers, Personal Trainers, Course instructors

Pricing

Problemator pricing is flexible for different size of gyms

Because there are different kinds and different sized gyms, the prices are divided to three categories: small, medium and large.

Give me three reasons to buy Problemator

Customer satisfaction

No more year old routes!
Correct amount of correct grades.
Route info on info display.
Newest routes on your web page.

Remove dangerous routes!

Remove potential dangerous routes before they cause accidents!

Professional route labeling

With automatic route labels, no more messy felt marker scribblings.
All problems are labeled.

Know more, guess less

Know, don't guess what the customers climb.
Know amount of routes at any time.
Know the grade distribution.
Know how many routes each routesetter made.


Small Gyms

49€ /monthWithout printer 39€/month

excl. VAT
  • Turnover between 0-499ke
  • Route Label Printer
  • Info display
  • Competition and CUP support
  • Circuit support
  • Routesetter dashboard
  • Manager reports
  • Mobile app
  • Unlimited users
  • Automatic future updates!
  • Additional gyms -50%

Medium Gyms

69€ /monthWithout printer 59€/month

excl. VAT
  • Turnover between 500-1Me
  • Route Label Printer
  • Info display
  • Competition and CUP support
  • Circuit support
  • Routesetter dashboard
  • Manager reports
  • Mobile app
  • Unlimited users
  • Automatic future updates!
  • Additional gyms -50%

Large Gyms

99€ /monthWithout printer 89€/month

excl. VAT
  • Turnover over 1Me
  • Route Label Printer
  • Info display
  • Competition and CUP support
  • Circuit support
  • Routesetter dashboard
  • Manager reports
  • Mobile app
  • Unlimited users
  • Automatic future updates!
  • Additional gyms -50%

FREE TRIAL

FREE

as in 0€
  • No strings attached
  • All features (except the printer)
  • Unlimited users
  • Unlimited usage

BLOG

Stories, news, updates, instructions

Christmas competition

Published at 28.11.2016 04:15 by jannunen



It's time for a competition first of its kind in the history of Problemator!

The competition is available on ALL of the gyms using Problemator. And it includes ALL the routes/problems in the Problemator. When you login to Problemator HTML App, you'll notice a button telling that there is a competition going on in this gym. Click the button and it will take you to the registration dialog.

Registration is free. So just choose your category (Men or Women) and click Join the competition. You are all set! Then use the app as you would normally.
Then you can open the competition page from the dashboard:


or
You can click the "Problems" from the dashboard and use the app as you normally would:



Climb problems and you will gain points in the competition!

The points are shared like this:

Initially every problem gives 1000 points. The actual points to you are calculated by dividing this 1000 with the amount of ascents the problem/route has. If 40 climbers climb the route, it will give you 1000 / 40 = 25 points.

Every problem set to the gym you are climbing in is a competition problem. No matter how easy or hard the grade is, the points are defined by the formula above. So if there is a 7a which is climbed 100 times, there might be a 6a which is climbed only 80 times and it will earn you more points than the 7a.

So you can win the competition, even if you are not the best climber around. You can also go to nearby gyms and climb more problems there earning more valuable points. Maximum routes in this competition is around 4500 routes, so by climbing a lot problems you will gain a lot of points!

And the prizes:

Men
1. 149e gift voucher to gym of your selection
2. 99e gift voucher to gym of your selection
3. 49e gift voucher to gym of your selection

Women:
1. 151e gift voucher to gym of your selection
2. 101e gift voucher to gym of your selection
3. 51e gift voucher to gym of your selection

Total value of prizes: 600e.

Please share information about this competition to your friends. It doesn't cost a dime. Just register to The Problemator HTML App, choose your gym and join the competition!

If your gym doesn't have Problemator yet, give the routesetters or staff a hint about The Problemator :)

You can check the results from Results page

If you want to be sneaky, you can check how many points each route scores from here. Remember, there are over 4500 problems, so there will be some scrolling/searching involved :D

Happy cranking!

Christmas competition has ended

Published at 24.12.2016 14:56 by

The competitions is now over and the winners are resolved.

Later we'll write a more detailed post about this competition, but let's just announce the winners at this point.

Ladies, 44 participants:

Standing#NameTopsPoints
1.62899Minna Almqvist384348916.63
2.62525Jo W24798664.74
3.3552Heli Hintikka20896762.39

Gentlemen, 124 participants:
Standing#NameTopsPoints
1.65218Hannes Platon482279252.14
2.62990Emil Abrahamsson470238082.71
3.28001Pauli Turunen152112366.61


We'll contact the winners about their prices shortly.

Now let's have a Merry Christmas and even better next year!

Thanks for everyone for participating and let's have more competitions and events later...!

-Jarmo / Problemator

Contact

If you want Problemator(tm) for your gym or you have some questions.