During the past 8 years I've been running my climbing gyms. I've been trying different ways to make the life of myself and the life of routesetters' easier.
When having a climbing gym, beside good customer service, the routes/problems play a pretty big role. Usually there are complaints about routes being too dirty, too hard, changing too rarely and so on.
After many trials and errors I came up with The Problemator. It started by being a tool for routesetters to keep track of the routes. Routesetters in general are pretty lazy people when it comes to updating "the new routes"-list. First thing The Problemator did was showing list of new routes.
After that it started printing out route labels, because I didn't really fancy the felt marker scribbles on a tape. I tried several different printers, medias and variations until I found a printer which prints laminated tapes with reasonable price.
When The Problemator did those things I had info display, nice route labels and most importantly information about how old routes we had. How many of them. What was the grade distribution and how many routes each routesetter made.
The results were quite astonishing. In 2014 and 2015 there were approximately 3000 routes made each year. That's over 8 new routes for each day of the year!
Being a climber myself, I also wanted to keep track of the routes I climbed. So I developed an HTML5 Mobile App (runs with every phone with a browser). First it tracked only routes I climbed. Then I added little bit of interaction between routesetters and climbers. Routesetters can inform about the routes which are soon replaced and climbers can report route likes, loves, dirtyness, grade opinions and if the route is dangerous.
Because security is a key priority, dangerous reporting is pretty valuable. Unfortunately dangerous routes get fixed only after the first or second injury. That's way too much in my opinion. With Problemator climbers can usually report a dangerous problem before accident happens. Every accident prevented with simple piece of software is a little victory :)
Some other gyms asked if it would be possible to have Problemator in their gym also. Why not, I thought - and here we are. Problemator has been launched and it has seen its first international customers outside Finland.
Features
(Incomplete) list of features. More features will be added =)
This is (the probably incomplete) feature list.
=== MAIN FEATURES ===
* Prints out laminated route stickers (can be customized for your needs)
* SUPPORTS Vermin, YDS, Font, UIAA and Aussie grades (V8, 5.12b, 7b, 8-)
* Nice info display to view newest, best, most climbed routes. Betavideos. Grade distribution. Daily ranking.
* Native apps will are available in the app stores (Play Store and App Store)
* Native app for Android and IOS plus HTML5 Mobile App
- Problems
- Circuits
- Competitions
- New problems
- Tick Archive
- Groups among climbers
- Feedback channel
= Dangerous problems
= Dirty problems
= Open feedback
- Show public ascents (of friends)
- Ranking (gymwise, global)
- Stats (grades climbed, progression, ranking progression, weekday pie, grade pie etc)
- CSV Export from all ticks from the mobile app
* Powerful routesetting tools for better customer satisfaction
* Very friendly staff with fast feedback
* Always up for new ideas :)
=== PROBLEMS / ROUTES ===
* Print A4 papers showing the route names (good for sport climbing walls)
* Supports different grading systems (both boulder and sport can have different).
- Supported systems: Font scale, Vermin scale, Yosemite Decimal System, UIAA
* Problems can be hidden (upcoming routes, eg. competition routes can be revealed on competition date)
* Possibility to tag routes as to be removed soon so users know when their projects are about to vanish
* Bulk actions for faster use:
- mark soon to be removed, hiding/showing, deletion, circuit definition, competition route definition
* Easy to understand grade bars (boulder and sport in their own charts)
* Very powerful search and selection functions (supports regexps for the nerds out there)
* Sort problems by absolute age
* Sort problems by relative age
- You can set faster aging for more popular grades and routetypes
- You can set slower aging for very hard sport routes / boulders.
* Possibility to check grade distribution per wall (or several walls)
* Possibility to add images to walls (works with mobile phone also)
- Images show in mobile app under problems -> wall (1st item before the problems)
* Possibility to set maximum participants for whole competition (in addition to per category limits)
* Possibility to show also hidden problems in mobile app (used if gym wants to allow climbers to tick already removed problems)
* Embed newest/best/most climbed problems on your web page, intranet or whatever (JSON, HTML)
* Supports different timezones.
* Info display also works as a gym clock :)
=== REPORTING ===
* Routesetter reports
* Tick reports
* Busy times
* Most climbed grades (you can drill down to hours)
* Problem reports
* Grade discrepancies
* You need something? We'll add it.
=== CIRCUITS ===
* Create circuits and show the in Problemator Mobile
* Unlimited amount of circuits
* Fast and flexible circuit problem addition
* Personal Trainer support
- Create private circuits
- Add privileges for certain users
- Check how users climbed the circuit (tries, tick times)
=== COMPETITIONS ===
* Unlimited amount of competitions
* Share competitions between gyms to create joined competitions (good for gyms close to each other, or big Europe wide comps)
* Create unlisted competitions (for example membership competitions)
* Use free subset (or all) of your routes
* Competition time is flexible (hour, day, week, month, year, you decide)
* Maximum participants. For competitio in total and category specific.
* Different point calculating systems:
- Variable points (maxPoints/amountOfAscents=Points)
- Amount of tops
- Amount of tops and bonuses (Like in World Cup)
- Flash comps (Points are based on tries)
* Possibility to combine two different kinds of competitions
- You can have for example variable points competition and separate final with
tops and bonuses and still have a result list, which shows the final results
for the finalists and normal results for the variable points competition.
* Supports results of last rounds
* Judge can also punch in ascents
* Possibility to force payments (only payment gives access to the competition)
* Common Point Entry Terminal (You can use computer/tablet on the competition venue for shared point entry terminal)
* Liveview for competition venue to see standings/points per route real time
* Easy (and fast) result sharing to internet
* Old fashioned point entry paper printing (yuck!)
* Support for prize lottery
* Categories can be hidden from results
- If you want to have spectators, you can limit amount of the tickets and
hide the spectators from result lists
* CUP support
- Combine any amount of competitions to a cup
- Configure points for every standing as you wish
Info display
Routesetters, Climber
Routesetter dashboard
Routesetters
Mobile app
Climbers
New problems on web page
Climbers
Route info stickers
Routesetters, Climbers
Competitions & CUPs
Routesetters, Climbers
Circuits
Routesetters, Climbers, Personal Trainers, Course instructors
Pricing
Problemator pricing is flexible for different size of gyms
Because there are different kinds and different sized gyms, the prices are divided to three categories: small, medium and large.
Give me three reasons to buy Problemator
Customer satisfaction
No more year old routes!
Correct amount of correct grades.
Route info on info display.
Newest routes on your web page.
Remove dangerous routes!
Remove potential dangerous routes before they cause accidents!
Professional route labeling
With automatic route labels, no more messy felt marker scribblings.
All problems are labeled.
Know more, guess less
Know, don't guess what the customers climb.
Know amount of routes at any time.
Know the grade distribution.
Know how many routes each routesetter made.
It's time for a competition first of its kind in the history of Problemator!
The competition is available on ALL of the gyms using Problemator. And it includes ALL the routes/problems in the Problemator. When you login to Problemator HTML App, you'll notice a button telling that there is a competition going on in this gym. Click the button and it will take you to the registration dialog.
Registration is free. So just choose your category (Men or Women) and click Join the competition. You are all set! Then use the app as you would normally.
Then you can open the competition page from the dashboard:
or
You can click the "Problems" from the dashboard and use the app as you normally would:
Climb problems and you will gain points in the competition!
The points are shared like this:
Initially every problem gives 1000 points. The actual points to you are calculated by dividing this 1000 with the amount of ascents the problem/route has. If 40 climbers climb the route, it will give you 1000 / 40 = 25 points.
Every problem set to the gym you are climbing in is a competition problem. No matter how easy or hard the grade is, the points are defined by the formula above. So if there is a 7a which is climbed 100 times, there might be a 6a which is climbed only 80 times and it will earn you more points than the 7a.
So you can win the competition, even if you are not the best climber around. You can also go to nearby gyms and climb more problems there earning more valuable points. Maximum routes in this competition is around 4500 routes, so by climbing a lot problems you will gain a lot of points!
And the prizes:
Men
1. 149e gift voucher to gym of your selection
2. 99e gift voucher to gym of your selection
3. 49e gift voucher to gym of your selection
Women:
1. 151e gift voucher to gym of your selection
2. 101e gift voucher to gym of your selection
3. 51e gift voucher to gym of your selection
Total value of prizes: 600e.
Please share information about this competition to your friends. It doesn't cost a dime. Just register to The Problemator HTML App, choose your gym and join the competition!
If your gym doesn't have Problemator yet, give the routesetters or staff a hint about The Problemator :)
If you want to be sneaky, you can check how many points each route scores from here. Remember, there are over 4500 problems, so there will be some scrolling/searching involved :D
The competitions is now over and the winners are resolved.
Later we'll write a more detailed post about this competition, but let's just announce the winners at this point.
Ladies, 44 participants:
Standing
#
Name
Tops
Points
1.
62899
Minna Almqvist
384
348916.63
2.
62525
Jo W
247
98664.74
3.
3552
Heli Hintikka
208
96762.39
Gentlemen, 124 participants:
Standing
#
Name
Tops
Points
1.
65218
Hannes Platon
482
279252.14
2.
62990
Emil Abrahamsson
470
238082.71
3.
28001
Pauli Turunen
152
112366.61
We'll contact the winners about their prices shortly.
Now let's have a Merry Christmas and even better next year!
Thanks for everyone for participating and let's have more competitions and events later...!
-Jarmo / Problemator
Contact
If you want Problemator(tm) for your gym or you have some questions.
Privacy Policy
This privacy policy is for this website www.problemator.fi and Problemator and served by Cave Oy and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
The data in register
We need some data from you in order to provide our services. The data we collect from you is here below:
First name, Last naem
email (for logging in, sending messages when you do an action. like participate a competition)
)
Password (for logging in), it's stored as encrypted version only
Your preferences (toprope, lead, do you want to be shown on public ascent list)
Your climbs (so you can view your ascents, rankings, group info)
Personal info you provide (if you decide to opt-in, not needed). Bio, weight, location, birthday)
Nationality, Team (when you attend certain competitions)
Data check and prevention rights
One can ask the data what has been saved. Checks are free once a year. The request has to be posted to the address given below.
Cave Oy, Mekaanikonkatu 15a, 00880 Helsinki
Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.
Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ http://www.google.com/privacy.html ].
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the GDPR in 2018. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Email Newsletter
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
External Links
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Problemator Terms of Services
Basic terms
You are responsible for your use of the Services, for any Content you post to the Services, and for any consequences thereof. Most Content you submit, post, or display through the Services is public by default and will be able to be viewed by other users and through third party services and websites. You can turn off some publicity by adjusting the Service settings.
You should only provide Content that you are comfortable sharing with others under these Terms.
You may use the Services only if you can form a binding contract with Cave Oy, the rights holder of Problemator. If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so. You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations.
The Services that Problemator provides are always evolving and the form and nature of the Services that provides may change from time to time without prior notice to you. In addition, Problemator may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally and may not be able to provide you with prior notice. We also retain the right to create limits on use and storage at our sole discretion at any time without prior notice to you.
You are solely responsible for any activity that occurs under your screen name, password or account. Store your login details securely.
The Services may include advertisements, which may be targeted to the Content or information on the Services, queries made through the Services, or any other information. The types and extent of advertising by Problemator on the Services are subject to change. In consideration for Problemator granting you access to and use of the Services, you agree that Problemator and its third party providers and partners may place such advertising on the Services or in connection with the display of Content or information from the Services whether submitted by you or others.
Privacy
Any information that you or other users provide to Problemator is subject to our privacy policy which governs our collection and use of your information. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the countries the service might be physically residing (Including United States, Ireland, and/or other countries for storage, processing and use by Problemator. As part of providing you the Services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your account, which you may not be able to opt-out from receiving.
You will not provide any false or misleading personal information on Problemator, or create an account for anyone other than yourself without permission.
Content on the Services
All Content, whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such Content. We may not monitor or control the Content posted via the Services and, we cannot take responsibility for such Content. Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk.
We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will Problemator be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Services or broadcast elsewhere.
We reserve the right to modify or terminate the Problemator service for any reason, without notice at any time. We will do our best to keep you up-to-date on any major changes.
Your rights
You retain your rights to any Content you submit, post or display on or through the Services. By submitting, posting or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Content in any and all media or distribution methods (now known or later developed).
You agree that this license includes the right for Problemator to provide, promote, and improve the Services and to make Content submitted to or through the Services available to other companies, organizations or individuals who partner with Problemator for the syndication, broadcast, distribution or publication of such Content on other media and services, subject to our terms and conditions for such Content use.
Such additional uses by Problemator, or other companies, organizations or individuals who partner with Problemator, may be made with no compensation paid to you with respect to the Content that you submit, post, transmit or otherwise make available through the Services.
We may modify or adapt your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to your Content as are necessary to conform and adapt that Content to any requirements or limitations of any networks, devices, services or media.
You are responsible for your use of the Services, for any Content you provide, and for any consequences thereof, including the use of your Content by other users and our third party partners. You understand that your Content may be syndicated, broadcast, distributed, or published by our partners and if you do not have the right to submit Content for such use, it may subject you to liability. Problemator will not be responsible or liable for any use of your Content by Problemator in accordance with these Terms. You represent and warrant that you have all the rights, power and authority necessary to grant the rights granted herein to any Content that you submit.
Your license to use the Services
Problemator gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software that is provided to you by Problemator as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Problemator, in the manner permitted by these Terms. There may be additional services later on which may be available by a special fee, but user shall obtain the licenses to these services in case user opts to do so.
Problemator rights
All right, title, and interest in and to the Services (excluding Content provided by users) are and will remain the exclusive property of Problemator and its licensors. The Services are protected by copyright, trademark, and other laws of both Finland and foreign countries. Nothing in the Terms gives you a right to use the Problemator name or any of the Problemator trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding Problmeator, or the Services is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.
Restrictions on Content and use of the Services
Please review the Problemator rules (which are part of these Terms) to better understand what is prohibited on the Problemator Services. We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any Content on the Services, to suspend or terminate users, and to reclaim usernames without liability to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Problemator, its users and the public.
Except as permitted through the Problemator Services, these Terms, you have to use the Problemator API you want to reproduce, modify, create derivative works, distribute, sell, transfer, publicly display, publicly perform, transmit, or otherwise use the Problemator Services or Content on the Problemator Services. The API might not be published or the publication may be revoked at any time given.
You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, Problemator’s computer systems, or the technical delivery systems of Problemator’s providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by Problemator (and only pursuant to the applicable terms and conditions (unless you have been specifically allowed to do so in a separate agreement with Problemator (NOTE: crawling the Services is permissible if done in accordance with the provisions of the robots.txt file, however, scraping the Services without the prior consent of Problemator is expressly prohibited); (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services.
Copyright Policy
Problemator undertakes to obey all relevant copyright laws. We will review all claims of copyright infringement received and remove content deemed to have been posted or distributed in violation of any such laws. To make a claim, please provide us with the following:
A description of the copyrighted work claimed to have been infringed, a description of the infringing material and information reasonably sufficient to permit Problemator to locate the material. Your contact information including your name, email address and mobile phone number.
Ending Terms
You may end your legal agreement with the Service by deactivating your account by sending an email to info@problemator.fi or deactivating the account from Problemator.
We may suspend or terminate your accounts or cease providing you with all or part of the Services at any time for any or no reason, including, but not limited to, if we reasonably believe: (i) you have violated these Terms or the Problemator rules (ii) you create risk or possible legal exposure for us; or (iii) our provision of the Services to you is no longer commercially viable. We will make reasonable efforts to notify you by the email address associated with your account or the next time you attempt to access your account.
Disclaimers and Limitations of Liability
Please read this section carefully since it limits the liability of Problemator and its parents, subsidiaries, affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors (collectively, the “Problemator Entities”). Each of the subsections below only applies up to the maximum extent permitted under applicable law. Some jurisdictions do not allow the disclaimer of implied warranties or the limitation of liability in contracts, and as a result the contents of this section may not apply to you. Nothing in this section is intended to limit any rights you may have which may not be lawfully limited.
The Services are Available “As-Is"
Your access to and use of the Services or any Content are at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, the problemator entities disclaim all warranties and conditions, whether express or implied, of merchantability, fitness for a particular purpose, or non-infringement.
The Problemator Entities make no warranty or representation and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services or any Content; (ii) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services or any Content; (iii) the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services; and (iv) whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from the Problemator Entities or through the Services, will create any warranty or representation not expressly made herein.
Limitation of Liability
To the maximum extent permitted by applicable law, the Problemator entities shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, good-will, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services, including without limitation, any defamatory, offensive or illegal conduct of other users or third parties; (iii) any content obtained from the services; or (iv) unauthorized access, use or alteration of your transmissions or content.
General Terms
We may revise these Terms from time to time, the most current version will be under problemator.fi website under subpage Problemator. If the revision, in our sole discretion, is material we will notify you via Problemator update or e-mail to the email associated with your account. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.
Your sole remedy should you not agree with the altered Terms of Service shall be to close your account and to cease using the Service.
Ranking
Show global or local ranking, see how you compare with your peers!
The ranking shows top10 for one month, six months and for a year. If you don't make to the top10, the app
shows your ranking and what it needs to gain a rank.
You can also select your local gym to see how you rank in your home gym. The default ranking gym can be
saved to the settings, so you can also see the home gym ranking, if you want.
Future updates:
Gender selection for separate ranking for guys/girls.
Sharing your session/tick to social media
Option for saving ticks for gyms which are not part of Problemator
Info Display
Info for climber and for routesetters at one glance!
This infodisplay can be used anywhere in the gym. But usually it's placed where the climbing happens. To the boulder area
or to the sport climbing area. The display can be set to display only sport climbing data or boulder data. By default it
shows combined data.
You can also have your custom info display. Contact us for discussing further details.
Routesetter page
Dashboard for routesetters
Routesetters can get their job done easier than ever. Problemator(tm) shows you what routes
should be tear down, what is the current grade distribution, which routes are getting dirty
reports. Problemator has also a feature, which helps you identify and remove dangerous routes
before people hurt themselves!
Gradebars
With gradebars the routesetters see with a single glance is the grade distribution with sport routes
and boulder problems right.
Smart routelist
From routelist routesetter can do most of the daily chores. Checking which routes/problems to tear down, which
problems are soon to be replaced (tagging them as to be recycled, so the climbers can see which routes are gone soon).
By using filtering and sorting, routesetters can remove fast the routes which are to be deleted. Columns can be
sorted by multiple columns by holding down shift key and choosing columns.
Climbers can tag problems dangerous. When that happens, an alert is displayed so that the routesetters
can react to dangerous routes before accidents happen!
Routesetter Reports
Want to know what your routesetters did last month, last year or any given timespan. It's really
easy. You'll see amount of routes, list of problems, how the people liked the routes and how many
times the problems are being climbed. Now you can really know what's happening on the
routesetting side. You know exactly amount of the routes being set each month and you know roughly
whose routes the climbers like the most =)
Printed A4-routelists
Want to print out A4 with route info? No problemo. The layout can be naturally customized =)
Mobile App
Your training history and tracking in your pocket
While The Problemator serves gym owners and routesetters, it offers climbers a great way to track
their progress during the cold winter months.
There's a summary of features below. Note that more features are being added by the suggestions
from the users all the time! :) After all, we are climbers too and we are as excited about this
app as you are.
Dashboard
From dashboard you can see your stats fast. The amount of problems you have ticked today, your grade bars
and your progression withing last six months.
Other features
Problem list
See the problem list wall by wall. See easily the problems you've done. The list shows the problems people like the most.
New Problems
List of new problems by each gym in Problemator. Plan your training to the gym has the most nice and new routes for you!
Ticks Today
See the list of problems you've ticked today. Want to climb 7x 7a, track the progress with ease.
Tick Archive
See your training history with easy to use calendar view. Edit tick info, remove duplicates etc.
Ranking
See how you rank globally and locally. Have a friendly competition with your friends!
Gym info
See the completion percentage of gym routes. Coming soon: List of completion percentage by each grade.
Floor plans
Floor plan to illustrate the users where the different walls are located in the gym
Constant development
New features are being added all the time =) Feature requests can be sent to info(at)problemator.fi
Screenshots
Route info stickers
Forget laminating, forget felt scribbles, have your route info stickers automatically
Just as you add the route information to The Problemator, it prints you the route sticker automatically!
The label shows everything you need to know about the route with a single glance. The grade, creation date,
author, start holds, where the route ends, Problemator code, your company logo, color of the holds and
optional additional information
The stickers come in black text on white background or black text on transparent background. If you want to use
additional color coding for example red colour means 7a to 7c+, you can first put normal tape/label on the wall
and put the info sticker on that.
The layout can be changed if you want. The only limitation is that the sticker label is 32mm of height and
the width is at its best between 60 and 90mm.
Embed new routes/problems!
Give your clients info about the new routes automagically
We all know how the routesetters don't really want (or remember) to update the list of new
routes. No worries. On the info display you get the info about new problems inside the gym.
But you can also show the info about new problems and routes on your web site! No more calls from customers
that "do you have new routes?". Now they know by going to your gym website :)
Tick Archive
Lorem ipsum dolor sit amet consectetur.
What did you climb in session X? How many times per week have you been training? How many times a month
did you train?
Tick archive gives answers to these questions in an eyeblink. Browse your history, edit tick dates or
remove duplicate ticks. You can do it here.
Competitions & CUPs
Create competitions and cups with ease. Share results instantly!
You start using competitions very easily. Just add the problems as you normally would, and then...
...Add a competition, attach routes to the competition, choose competition settings, click save and
share the registration link and you are good to go!
What Problemator offers more to normal competition modules is that you can define competitions to last
the time you want. Just pick start and end time with minute's precision. Your competition can last a
couple of hours, days, months or even years!
Combine competitions to CUPs and have a CUP for your members very easily. Share the CUP result page
and the members (or other competitors) can track their current standing in the CUP as the competitions
progress.
You have a special competition type? We have probably covered it already. If not, just ask and
it will have the support pretty soon :)
Currently supported competition types are:
Traditional
Covers traditional competition types. If you calculate amount of tops only or tops and bonuses. Or
if you want to include tries to tops and bonuses, this type will cover all of those.
Variable points
This type of competition is getting more and more popular. It offers a way to share points
in a fair way. Every route earns eg. 1000 points. The points given to the climber are defined
by dividing the initial points by amount of ascents. So a problem with 6 ascents gives user (1000/6=166.67) 166.67
points. You can set the initial points given by yourself, so it can be whatever you used to have already.
Flash competitions
Could not figure a better name... But it means that you can define different amount of points
based on the tries user took for a problem. You can value flashes higher by setting 100 points
to a flash and 50 points to every other amount of tries. Or flash = 50, 2nd go 30, 3rd go 20 and every
other amount of tries 10 points. All the points are user configurable :)
CUPs
CUPs is a nice and easy extension to the competitions. You can set how many points each standing
earns in the CUP. You can have for example ranks 1-10 to earn from 10 to 1 point and everything else
0. Or ranks 1-6 to get for example 100, 80, 60, 50, 40, 30 and rest ranks 10 points.
Configure as you like and have your CUP set up in minutes!
Circuits
Create circuits easier than ever before
Some gyms and some personal trainers have been asking for a circuit support.
And now it's here. There circuits can be added by selecting problems and assigning them to one or more circuits.
There will be five pre-defined circuits available for you. Those are Super easy, beginner, easy, medium and hard. When you add problems to the circuits, they will show up in Problemator Mobile and your clients can start climbing the circuits.
In addition to normal circuits, there are also private circuits!
This means that your Personal Trainers and/or courses can have their own private circuits.
After adding the circuit and having made it private, you can go ahead and define which Problemator users can see the circuits in their Problemator Mobile.
Then, when they climb and try to complete the circuit, the PT or course instructor can check how they performed on the circuit. What problems they climbed, when and how many tries they used completing each problem.
You would like to try The Problemator Out?
Sure thing, not a problem. Fill out the form and you'll get your account in a jiffy.
This is only for Climbing Gyms!
If you want to use Problemator as a climber, just
go to the Mobile version
Allrighty then. First of all, you have to understand that Problemator is made by a gym
owner to other gym owners to make the customer satisfaction better. It doesn't lock you to any
spesific ways to do things. You can (and probably will) stick to your old routines and let
The Problemator help you on the way.
When you first log in, you might feel confused and lost. Worry not, there's a couple of
screencasts to get you started. If
you still feel lost or insecure, you can always send us an email and ask. We answer usually
pretty fast. Also. The Problemator is like a relationship, it gets easier and better by the
time. When you get your climbers to use The Problemator, you'll get more feedback, the
routesetter get more feedback and you start to realize how valuable tool it is to you.
Important If you have any wishes, hopes, improvement ideas or requirements, please ASK! We are here to HELP YOU! Send email to support(at)problemator.fi
