During the past 8 years I've been running my climbing gyms. I've been trying different ways to make the life of myself and the life of routesetters' easier.
When having a climbing gym, beside good customer service, the routes/problems play a pretty big role. Usually there are complaints about routes being too dirty, too hard, changing too rarely and so on.
After many trials and errors I came up with The Problemator. It started by being a tool for routesetters to keep track of the routes. Routesetters in general are pretty lazy people when it comes to updating "the new routes"-list. First thing The Problemator did was showing list of new routes.
After that it started printing out route labels, because I didn't really fancy the felt marker scribbles on a tape. I tried several different printers, medias and variations until I found a printer which prints laminated tapes with reasonable price.
When The Problemator did those things I had info display, nice route labels and most importantly information about how old routes we had. How many of them. What was the grade distribution and how many routes each routesetter made.
The results were quite astonishing. In 2014 and 2015 there were approximately 3000 routes made each year. That's over 8 new routes for each day of the year!
Being a climber myself, I also wanted to keep track of the routes I climbed. So I developed an HTML5 Mobile App (runs with every phone with a browser). First it tracked only routes I climbed. Then I added little bit of interaction between routesetters and climbers. Routesetters can inform about the routes which are soon replaced and climbers can report route likes, loves, dirtyness, grade opinions and if the route is dangerous.
Because security is a key priority, dangerous reporting is pretty valuable. Unfortunately dangerous routes get fixed only after the first or second injury. That's way too much in my opinion. With Problemator climbers can usually report a dangerous problem before accident happens. Every accident prevented with simple piece of software is a little victory :)
Some other gyms asked if it would be possible to have Problemator in their gym also. Why not, I thought - and here we are. Problemator has been launched and it has seen its first international customers outside Finland.
Features
(Incomplete) list of features. More features will be added =)
This is (the probably incomplete) feature list.
=== MAIN FEATURES ===
* Prints out laminated route stickers (can be customized for your needs)
* SUPPORTS Vermin, YDS, Font, UIAA and Aussie grades (V8, 5.12b, 7b, 8-)
* Nice info display to view newest, best, most climbed routes. Betavideos. Grade distribution. Daily ranking.
* Native apps will are available in the app stores (Play Store and App Store)
* Native app for Android and IOS plus HTML5 Mobile App
- Problems
- Circuits
- Competitions
- New problems
- Tick Archive
- Groups among climbers
- Feedback channel
= Dangerous problems
= Dirty problems
= Open feedback
- Show public ascents (of friends)
- Ranking (gymwise, global)
- Stats (grades climbed, progression, ranking progression, weekday pie, grade pie etc)
- CSV Export from all ticks from the mobile app
* Powerful routesetting tools for better customer satisfaction
* Very friendly staff with fast feedback
* Always up for new ideas :)
=== PROBLEMS / ROUTES ===
* Print A4 papers showing the route names (good for sport climbing walls)
* Supports different grading systems (both boulder and sport can have different).
- Supported systems: Font scale, Vermin scale, Yosemite Decimal System, UIAA
* Problems can be hidden (upcoming routes, eg. competition routes can be revealed on competition date)
* Possibility to tag routes as to be removed soon so users know when their projects are about to vanish
* Bulk actions for faster use:
- mark soon to be removed, hiding/showing, deletion, circuit definition, competition route definition
* Easy to understand grade bars (boulder and sport in their own charts)
* Very powerful search and selection functions (supports regexps for the nerds out there)
* Sort problems by absolute age
* Sort problems by relative age
- You can set faster aging for more popular grades and routetypes
- You can set slower aging for very hard sport routes / boulders.
* Possibility to check grade distribution per wall (or several walls)
* Possibility to add images to walls (works with mobile phone also)
- Images show in mobile app under problems -> wall (1st item before the problems)
* Possibility to set maximum participants for whole competition (in addition to per category limits)
* Possibility to show also hidden problems in mobile app (used if gym wants to allow climbers to tick already removed problems)
* Embed newest/best/most climbed problems on your web page, intranet or whatever (JSON, HTML)
* Supports different timezones.
* Info display also works as a gym clock :)
=== REPORTING ===
* Routesetter reports
* Tick reports
* Busy times
* Most climbed grades (you can drill down to hours)
* Problem reports
* Grade discrepancies
* You need something? We'll add it.
=== CIRCUITS ===
* Create circuits and show the in Problemator Mobile
* Unlimited amount of circuits
* Fast and flexible circuit problem addition
* Personal Trainer support
- Create private circuits
- Add privileges for certain users
- Check how users climbed the circuit (tries, tick times)
=== COMPETITIONS ===
* Unlimited amount of competitions
* Share competitions between gyms to create joined competitions (good for gyms close to each other, or big Europe wide comps)
* Create unlisted competitions (for example membership competitions)
* Use free subset (or all) of your routes
* Competition time is flexible (hour, day, week, month, year, you decide)
* Maximum participants. For competitio in total and category specific.
* Different point calculating systems:
- Variable points (maxPoints/amountOfAscents=Points)
- Amount of tops
- Amount of tops and bonuses (Like in World Cup)
- Flash comps (Points are based on tries)
* Possibility to combine two different kinds of competitions
- You can have for example variable points competition and separate final with
tops and bonuses and still have a result list, which shows the final results
for the finalists and normal results for the variable points competition.
* Supports results of last rounds
* Judge can also punch in ascents
* Possibility to force payments (only payment gives access to the competition)
* Common Point Entry Terminal (You can use computer/tablet on the competition venue for shared point entry terminal)
* Liveview for competition venue to see standings/points per route real time
* Easy (and fast) result sharing to internet
* Old fashioned point entry paper printing (yuck!)
* Support for prize lottery
* Categories can be hidden from results
- If you want to have spectators, you can limit amount of the tickets and
hide the spectators from result lists
* CUP support
- Combine any amount of competitions to a cup
- Configure points for every standing as you wish
Info display
Routesetters, Climber
Routesetter dashboard
Routesetters
Mobile app
Climbers
New problems on web page
Climbers
Route info stickers
Routesetters, Climbers
Competitions & CUPs
Routesetters, Climbers
Circuits
Routesetters, Climbers, Personal Trainers, Course instructors
Pricing
Problemator pricing is flexible for different size of gyms
Because there are different kinds and different sized gyms, the prices are divided to three categories: small, medium and large.
Give me three reasons to buy Problemator
Customer satisfaction
No more year old routes!
Correct amount of correct grades.
Route info on info display.
Newest routes on your web page.
Remove dangerous routes!
Remove potential dangerous routes before they cause accidents!
Professional route labeling
With automatic route labels, no more messy felt marker scribblings.
All problems are labeled.
Know more, guess less
Know, don't guess what the customers climb.
Know amount of routes at any time.
Know the grade distribution.
Know how many routes each routesetter made.
It's time for a competition first of its kind in the history of Problemator!
The competition is available on ALL of the gyms using Problemator. And it includes ALL the routes/problems in the Problemator. When you login to Problemator HTML App, you'll notice a button telling that there is a competition going on in this gym. Click the button and it will take you to the registration dialog.
Registration is free. So just choose your category (Men or Women) and click Join the competition. You are all set! Then use the app as you would normally.
Then you can open the competition page from the dashboard:
or
You can click the "Problems" from the dashboard and use the app as you normally would:
Climb problems and you will gain points in the competition!
The points are shared like this:
Initially every problem gives 1000 points. The actual points to you are calculated by dividing this 1000 with the amount of ascents the problem/route has. If 40 climbers climb the route, it will give you 1000 / 40 = 25 points.
Every problem set to the gym you are climbing in is a competition problem. No matter how easy or hard the grade is, the points are defined by the formula above. So if there is a 7a which is climbed 100 times, there might be a 6a which is climbed only 80 times and it will earn you more points than the 7a.
So you can win the competition, even if you are not the best climber around. You can also go to nearby gyms and climb more problems there earning more valuable points. Maximum routes in this competition is around 4500 routes, so by climbing a lot problems you will gain a lot of points!
And the prizes:
Men
1. 149e gift voucher to gym of your selection
2. 99e gift voucher to gym of your selection
3. 49e gift voucher to gym of your selection
Women:
1. 151e gift voucher to gym of your selection
2. 101e gift voucher to gym of your selection
3. 51e gift voucher to gym of your selection
Total value of prizes: 600e.
Please share information about this competition to your friends. It doesn't cost a dime. Just register to The Problemator HTML App, choose your gym and join the competition!
If your gym doesn't have Problemator yet, give the routesetters or staff a hint about The Problemator :)
If you want to be sneaky, you can check how many points each route scores from here. Remember, there are over 4500 problems, so there will be some scrolling/searching involved :D
The competitions is now over and the winners are resolved.
Later we'll write a more detailed post about this competition, but let's just announce the winners at this point.
Ladies, 44 participants:
Standing
#
Name
Tops
Points
1.
62899
Minna Almqvist
384
348916.63
2.
62525
Jo W
247
98664.74
3.
3552
Heli Hintikka
208
96762.39
Gentlemen, 124 participants:
Standing
#
Name
Tops
Points
1.
65218
Hannes Platon
482
279252.14
2.
62990
Emil Abrahamsson
470
238082.71
3.
28001
Pauli Turunen
152
112366.61
We'll contact the winners about their prices shortly.
Now let's have a Merry Christmas and even better next year!
Thanks for everyone for participating and let's have more competitions and events later...!
-Jarmo / Problemator
Contact
If you want Problemator(tm) for your gym or you have some questions.
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Basic terms
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Ranking
Show global or local ranking, see how you compare with your peers!
The ranking shows top10 for one month, six months and for a year. If you don't make to the top10, the app
shows your ranking and what it needs to gain a rank.
You can also select your local gym to see how you rank in your home gym. The default ranking gym can be
saved to the settings, so you can also see the home gym ranking, if you want.
Future updates:
Gender selection for separate ranking for guys/girls.
Sharing your session/tick to social media
Option for saving ticks for gyms which are not part of Problemator
Info Display
Info for climber and for routesetters at one glance!
This infodisplay can be used anywhere in the gym. But usually it's placed where the climbing happens. To the boulder area
or to the sport climbing area. The display can be set to display only sport climbing data or boulder data. By default it
shows combined data.
You can also have your custom info display. Contact us for discussing further details.
Routesetter page
Dashboard for routesetters
Routesetters can get their job done easier than ever. Problemator(tm) shows you what routes
should be tear down, what is the current grade distribution, which routes are getting dirty
reports. Problemator has also a feature, which helps you identify and remove dangerous routes
before people hurt themselves!
Gradebars
With gradebars the routesetters see with a single glance is the grade distribution with sport routes
and boulder problems right.
Smart routelist
From routelist routesetter can do most of the daily chores. Checking which routes/problems to tear down, which
problems are soon to be replaced (tagging them as to be recycled, so the climbers can see which routes are gone soon).
By using filtering and sorting, routesetters can remove fast the routes which are to be deleted. Columns can be
sorted by multiple columns by holding down shift key and choosing columns.
Climbers can tag problems dangerous. When that happens, an alert is displayed so that the routesetters
can react to dangerous routes before accidents happen!
Routesetter Reports
Want to know what your routesetters did last month, last year or any given timespan. It's really
easy. You'll see amount of routes, list of problems, how the people liked the routes and how many
times the problems are being climbed. Now you can really know what's happening on the
routesetting side. You know exactly amount of the routes being set each month and you know roughly
whose routes the climbers like the most =)
Printed A4-routelists
Want to print out A4 with route info? No problemo. The layout can be naturally customized =)
Mobile App
Your training history and tracking in your pocket
While The Problemator serves gym owners and routesetters, it offers climbers a great way to track
their progress during the cold winter months.
There's a summary of features below. Note that more features are being added by the suggestions
from the users all the time! :) After all, we are climbers too and we are as excited about this
app as you are.
Dashboard
From dashboard you can see your stats fast. The amount of problems you have ticked today, your grade bars
and your progression withing last six months.
Other features
Problem list
See the problem list wall by wall. See easily the problems you've done. The list shows the problems people like the most.
New Problems
List of new problems by each gym in Problemator. Plan your training to the gym has the most nice and new routes for you!
Ticks Today
See the list of problems you've ticked today. Want to climb 7x 7a, track the progress with ease.
Tick Archive
See your training history with easy to use calendar view. Edit tick info, remove duplicates etc.
Ranking
See how you rank globally and locally. Have a friendly competition with your friends!
Gym info
See the completion percentage of gym routes. Coming soon: List of completion percentage by each grade.
Floor plans
Floor plan to illustrate the users where the different walls are located in the gym
Constant development
New features are being added all the time =) Feature requests can be sent to info(at)problemator.fi
Screenshots
Route info stickers
Forget laminating, forget felt scribbles, have your route info stickers automatically
Just as you add the route information to The Problemator, it prints you the route sticker automatically!
The label shows everything you need to know about the route with a single glance. The grade, creation date,
author, start holds, where the route ends, Problemator code, your company logo, color of the holds and
optional additional information
The stickers come in black text on white background or black text on transparent background. If you want to use
additional color coding for example red colour means 7a to 7c+, you can first put normal tape/label on the wall
and put the info sticker on that.
The layout can be changed if you want. The only limitation is that the sticker label is 32mm of height and
the width is at its best between 60 and 90mm.
Embed new routes/problems!
Give your clients info about the new routes automagically
We all know how the routesetters don't really want (or remember) to update the list of new
routes. No worries. On the info display you get the info about new problems inside the gym.
But you can also show the info about new problems and routes on your web site! No more calls from customers
that "do you have new routes?". Now they know by going to your gym website :)
Tick Archive
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What did you climb in session X? How many times per week have you been training? How many times a month
did you train?
Tick archive gives answers to these questions in an eyeblink. Browse your history, edit tick dates or
remove duplicate ticks. You can do it here.
Competitions & CUPs
Create competitions and cups with ease. Share results instantly!
You start using competitions very easily. Just add the problems as you normally would, and then...
...Add a competition, attach routes to the competition, choose competition settings, click save and
share the registration link and you are good to go!
What Problemator offers more to normal competition modules is that you can define competitions to last
the time you want. Just pick start and end time with minute's precision. Your competition can last a
couple of hours, days, months or even years!
Combine competitions to CUPs and have a CUP for your members very easily. Share the CUP result page
and the members (or other competitors) can track their current standing in the CUP as the competitions
progress.
You have a special competition type? We have probably covered it already. If not, just ask and
it will have the support pretty soon :)
Currently supported competition types are:
Traditional
Covers traditional competition types. If you calculate amount of tops only or tops and bonuses. Or
if you want to include tries to tops and bonuses, this type will cover all of those.
Variable points
This type of competition is getting more and more popular. It offers a way to share points
in a fair way. Every route earns eg. 1000 points. The points given to the climber are defined
by dividing the initial points by amount of ascents. So a problem with 6 ascents gives user (1000/6=166.67) 166.67
points. You can set the initial points given by yourself, so it can be whatever you used to have already.
Flash competitions
Could not figure a better name... But it means that you can define different amount of points
based on the tries user took for a problem. You can value flashes higher by setting 100 points
to a flash and 50 points to every other amount of tries. Or flash = 50, 2nd go 30, 3rd go 20 and every
other amount of tries 10 points. All the points are user configurable :)
CUPs
CUPs is a nice and easy extension to the competitions. You can set how many points each standing
earns in the CUP. You can have for example ranks 1-10 to earn from 10 to 1 point and everything else
0. Or ranks 1-6 to get for example 100, 80, 60, 50, 40, 30 and rest ranks 10 points.
Configure as you like and have your CUP set up in minutes!
Circuits
Create circuits easier than ever before
Some gyms and some personal trainers have been asking for a circuit support.
And now it's here. There circuits can be added by selecting problems and assigning them to one or more circuits.
There will be five pre-defined circuits available for you. Those are Super easy, beginner, easy, medium and hard. When you add problems to the circuits, they will show up in Problemator Mobile and your clients can start climbing the circuits.
In addition to normal circuits, there are also private circuits!
This means that your Personal Trainers and/or courses can have their own private circuits.
After adding the circuit and having made it private, you can go ahead and define which Problemator users can see the circuits in their Problemator Mobile.
Then, when they climb and try to complete the circuit, the PT or course instructor can check how they performed on the circuit. What problems they climbed, when and how many tries they used completing each problem.
You would like to try The Problemator Out?
Sure thing, not a problem. Fill out the form and you'll get your account in a jiffy.
This is only for Climbing Gyms!
If you want to use Problemator as a climber, just
go to the Mobile version
Allrighty then. First of all, you have to understand that Problemator is made by a gym
owner to other gym owners to make the customer satisfaction better. It doesn't lock you to any
spesific ways to do things. You can (and probably will) stick to your old routines and let
The Problemator help you on the way.
When you first log in, you might feel confused and lost. Worry not, there's a couple of
screencasts to get you started. If
you still feel lost or insecure, you can always send us an email and ask. We answer usually
pretty fast. Also. The Problemator is like a relationship, it gets easier and better by the
time. When you get your climbers to use The Problemator, you'll get more feedback, the
routesetter get more feedback and you start to realize how valuable tool it is to you.
Important If you have any wishes, hopes, improvement ideas or requirements, please ASK! We are here to HELP YOU! Send email to support(at)problemator.fi
